Harry Luke Pty Ltd is committed to ensuring the entire purchasing process is a positive experience for all of our clients, this also extends to our suppliers. We have immense belief in working from the ground up and 'living' our relationships from start to finish.
Starting out with our manufacturers, we work very closely with all of them. In fact, we meet, visit and dine with our suppliers (both locally and internationally) to ensure we are working from the same expectations in price, quality and time lines when receiving our/your goods.
Progressing to our direct customers, and although we deal with both large commercial clients and individual item clients, we treat everyone the same. We want your purchase to be pleasant, enjoyable and a reward for all your hard work in locating us.
All these relationships allow for us to deliver products directly to our clients with discounts from 30-70% off what some retailers charge and undoubtedly better products.
Being confident in our commitment to our products, we are happy to extend to you a 7 Day Satisfaction Guarantee for exchange or refund if your purchase does not meet your expected standards.
Harry Luke Pty Ltd does reserve the right to make changes to these terms and conditions without notice.
Refunds or Exchanges (The Satisfaction Guarantee) will not be applicable to items that were custom or specially ordered for our clients. Special orders may include specifically ordered items not traditionally stocked by Harry Luke Pty Ltd, be it in style, color or item itself. For further information, please see our terms and conditions.
Starting out with our manufacturers, we work very closely with all of them. In fact, we meet, visit and dine with our suppliers (both locally and internationally) to ensure we are working from the same expectations in price, quality and time lines when receiving our/your goods.
Progressing to our direct customers, and although we deal with both large commercial clients and individual item clients, we treat everyone the same. We want your purchase to be pleasant, enjoyable and a reward for all your hard work in locating us.
All these relationships allow for us to deliver products directly to our clients with discounts from 30-70% off what some retailers charge and undoubtedly better products.
Being confident in our commitment to our products, we are happy to extend to you a 7 Day Satisfaction Guarantee for exchange or refund if your purchase does not meet your expected standards.
Harry Luke Pty Ltd does reserve the right to make changes to these terms and conditions without notice.
Refunds or Exchanges (The Satisfaction Guarantee) will not be applicable to items that were custom or specially ordered for our clients. Special orders may include specifically ordered items not traditionally stocked by Harry Luke Pty Ltd, be it in style, color or item itself. For further information, please see our terms and conditions.